Frequently Asked Questions

In-stock items typically ship within 1-3 business days. In some cases it may take slightly longer. To check stock availability please feel to contact us at 1-888-642-9036.

The majority of orders shipped via the US Postal Service. Typical time for delivery is 2-4 days after shipment. We also utilize UPS and FedEx ground for some shipments.

Yes, we will be happy to accept your order by mail. We recommend that you place the items you would like to purchase in our online shopping cart and print a copy of the cart page. Please include in your envelope the following items.

A copy of the printed cart page (or written list of the items you would like) Your payment. We accept check, money order or your credit card information. Please do not send cash. Please include a phone number and email address (if available).

Mail your order to us at:

Foodtensils
42 N Laser Dr
Pueblo West, CO 81007

Please contact one of our customer service representatives at 1-888-642-9036 and they will be happy to answer any questions you may have. You can also e-mail us with your questions, if you prefer.

Yes! We are an authorized retailer for the brands we carry and everything we sell is BRAND NEW and FIRST QUALITY.

The first number refers to the percentage of chromium (18%) and the second number refers to the nickel (0%, 8% or 10%) that the stainless metal contains. Chromium is known for its stain resistance, and nickel is known for the high luster and shine that it gives the pieces. These superior blends make Oneida stainless easy to care for, saving you both time and effort. And it's perfectly acceptable for even the most formal occasions.

Returns are easy and we NEVER charge a restocking fee. Please see our Return Policies & Instructions for more information.

In-stock items typically ship within 1-3 business days. In some cases it may take slightly longer. To check stock availability please feel to contact us at 1-888-642-9036.

Absolutely! We will send an email with shipping details and tracking information when your order ships.

In-stock items typically ship within 1-3 business days. In some cases it may take slightly longer. To check stock availability please feel to contact us at 1-888-642-9036.

The majority of orders shipped via the US Postal Service. Typical time for delivery is 2-4 days after shipment. We also utilize UPS and FedEx ground for some shipments.

Have more questions?

If you can't find an answer for your question, feel free to contact us.